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+359 (02) 942 6813
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Индустриален сектор
Кол център/Обслужване на клиенти
Референтен номер

Описание на работата

•Providing exceptional support for existing clients via phone and email; •Maintaining response time targets; •Developing and maintaining relationships with existing clients; •Identifying and making detailed product development proposals to improve the service offered to clients; •Maintaining working knowledge of competitors and industry trends; •Contributing new ideas on how to improve the existing VIP offering.

Профил на кандидата

•Fluency in English is a must; •Also fluency in Greek, or Russian, or Italian, or German, or Portuguese languages; •Team oriented with a positive attitude; •Sales and customer service oriented with good experience in a pro-active Customer Service or Sales/Account Management role; •Able to demonstrate a thorough understanding of e-commerce and gaming and have the necessary commercial acumen to appreciate market trends and the impact of these on the business; •Extensive knowledge and experience of the online gaming/e-commerce industry is advantage. •Excellent phone acumen and ability to build remote relationships. •Excellent communication, presentation and influencing skills. •Highly motivated, with strong commitment. •Ability to work in dynamic environment.

Умения на кандидата

• A very attractive and competitive salary and benefits package; • Open-minded management team promoting personal development; • Flexibility of working hours /either day or night shifts/; • Tailor-made trainings; • A variety of career development opportunities in a fast growing organization in different directions – Risk, Anti-froud, AML and others; • New friends and lots of fun in new office, located in Sofia.

Информация за консултант

Менпауър София



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