German Speaking Representative

Населено място
+359 02 9426821
0 - 0 
Индустриален сектор
Кол център/Обслужване на клиенти
Референтен номер

Описание на работата

∙ Accepts requests through different communication channels, logs and indentifies the problem; ∙ Respond to customers via phone/mail/web. Manage customer expectations by taking into consideration customers’ entitlement and identified customer issue; ∙ Keep customers informed, set and follow up on commitments, keep precise case documentation and case ownership; ∙ Meet deadlines and deliver services according to customers’ service level agreements; aDevelop working knowledge of supported products and technology as well as applicable technical support tools.

Профил на кандидата

∙ Excellent level of written and verbal communication in French/German; ∙ Fluency in English; ∙ Analytical and troubleshooting skills; ∙ Customer handling skills; ∙ Ability to prioritize tasks and manage time efficiently working with minimal supervision; ∙ Ability and willingness to learn new technologies, expand knowledge and solidify expertise in the Information Technologies field;

Умения на кандидата

∙ Extensive training programs; ∙ Environment that stimulates achievement and excellent customer service; ∙ Competitive remuneration package; ∙ Work in a challenging and pleasant business environment;

Информация за консултант

Менпауър София


Как да кандидатствам?

За да кандидатствате за тази позиция, моля натиснете бутона по-долу.