Area Aftersales Manager

Населено място
+359 02 942 6819
0 - 0 Месечно
Индустриален сектор
Референтен номер

Описание на работата

• Control the target achievement of the service partners and reports critical points to the Aftersales Manager of the dealers; • Prepare action plans to achieve the targets and increase customer satisfaction; • Meet on a regular basis the Principals, Aftersales and Service managers of the dealers, to review the progress of the business plan; • Check the implementation of BMW service projects and monitors technical campaigns; • Ensure that dealers keep required standards and the organization is efficient; • Make analyses for dealer performance, overall business situation, competitors, etc.; • Support the dealers with the implementation of new IT-processes and pre-audits; • Contact person for dealers in all aftersales issues; • Ensure in co-operation with the Training manager for adequate workshop quality and prepare a training plan.

Профил на кандидата

• Detailed knowledge and extensive managerial experience of 5+ years in the aftersales business preferably in a multinational company; • University degree (preferably in Engineering); • Fluent in English (German is advantage); • Excellent technical knowledge in the automobile area; • Very good analytic skills with the ability to relate long-term targets to operational necessity; • Negotiating skills and ability to convincingly communicate; • Team work oriented personality; • Driving license.

Умения на кандидата

• Opportunity to join one of the most reputable automobile companies in the world; • Dynamic work in a challenging environment with high international standarts; • An outstanding professional and growth opportunities.

Информация за консултант

Менпауър София


Как да кандидатствам?

За да кандидатствате за тази позиция, моля натиснете бутона по-долу.