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An important multinational company dedicated to Biotechnology sector needs to incorporate a Collector for the German market. In the role as a collector you will be responsible for customer relation management; investigating issues that occur after sales and clarifying mismatching payments with customers, accounting and business.
You will be responsible for maintaining customer accounts and for following up on payment reminders.
Communication with their customers will happen mostly via telephone and email.
Your key objective will be to reduce the number of days our invoices are unpaid (days sales outstanding) and maintain and improve the quality of the aging of invoices.
- Temporary replacement Contract (5 - 6 months)
- Gross Annual Salary: 22.000E + Ticket Restaurant 7.79E per day
- Times: From Monday to Friday from 09:00 am to 18:00 pm
Perfil del candidat/a
• Experience in customer service (experience in credit collections is a big plus)
• Fluent in German and English (any other languages are a plus)
• Preferably a Bachelor Degree in Business Administration, Economy or a background in credit collections
• Good Microsoft Office skills (especially Excel)
• You feel comfortable talking to customers and working in a finance environment
• Good problem solving and teamwork skills
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