Cape Town North,
+27 21 422 5048
0 - 0
To provide effective leadership to catering & cleaning managers and their team of catering and cleaning staff.
To ensure the company image is projected through excellent client relationships, quality of service, product and productivity
Develop medium and long-term strategies to grow the business in conjunction with the operations manager.
Comply with the divisions budgetary requirements within the financial guidelines.
Understand and maintain all financial aspects of the business – budgeting, forecasting.
Understand and implement company standards, policies and procedures in line with legislation.
To work and operate in a fast paced environment and perform well under pressure.
Ensure quality control is in accordance with the company standards.
Oversee cash management (control of debtors, stock checks and cash checks etc).
Effect profit growth in all areas of responsibility.
Meeting agreed deadlines with regards to submission of forecasts, profit and loss’s etc.
Human resources management (including I.R., training and development) and performance management.
Operational standards – Maintain and improve on operational standards as agreed.
Meeting all quality / star grading standards within the areas of responsibility Grading checklist and KRAs within the Performance Management Scheme.
Min of 5 years’ experience in a similar environment
2-3 years project management experience
Relevant tertiary qualifications and/or equivalent knowledge of legislation relevant to the industry
Business Management principles, including proven financial skills
Must have a valid driver’s license and own reliable vehicle
Strong banqueting function background
Excellent client relations
Experience of Back of House and Kitchen Processes.
Executive Chef’s qualification is advantageous
Knowledge of cleaning services advantageous
Sound business acumen.
Experience in upmarket functions and events management.
Experience in high quality mass production.
Previous experience in the service industry essential.
Excellent knowledge of Health and Safety policies and processes relevant to the food industry
Operational Standards: Performance management, financial analysis, computer proficiency & human resources.
Excellent computer skills (MS Office, knowledge of point of sales and financial systems)
Entrepreneurial skills: Strategic management, Outcome focus & productivity.
Interpersonal Skills: Excellent client/customer interface, managing group process, communication skills (verbal and written) & organizational skills.
Strong presentation skills.
Flexibility with respect to working hours.
Ability to build and maintain a motivated team in a dynamic environment.
Innovative approach to streamlining systems.
Cape Town - Perm/Temp Recruitment